About APD

Testimonials & Praise

"I was pleasantly surprised by your associate’s willingness to complete my order. They actually cared that I got the right parts. They took the time to look at the items and were very thorough. Customer service is an art that is difficult to duplicate when done correctly!"

J. Peters

"As someone who has spent the last 15 years in customer service, I recognize the dedication and perseverance you demonstrated in trying to locate my parts. Thanks for your help!"

J. Malke
Dallas, TX

"It is refreshing to find those who are willing to help and do an excellent job. If others in this business were this good, things would be smoother for all of us!
Thank you, keep up the good work!"

Nashville, TN

"In today’s world of stress, unsatisfactory performance, shady work and general haste and impoliteness, it was a pleasure for you to help me. Although you were unsuccessful in finding the piece of equipment or substitute for me, you tried so hard in many ways to help me. That was more than enough for me, 'Customer Service'."

Mrs. B.A. Freink
Monroe Township, NJ

"It makes it a pleasure doing business with your company when I get such positive help. Your company helps change a very negative position in to something positive."

G. Nelson
Rapid City, South Dakota

"I called your office and was looking for a 40+ year old Hotpoint oven. I spoke with one of your associates and was very eager to help. She was successful in finding my part and sent it to my mother. The oven is working perfectly now and thanks to all of you I have a working stove and a happy mother."

S. Blaker

“My part was misrouted by a freight company and APD tracked and found my part. They hired a courier and had the part delivered to my door step on the eve of Thanksgiving… The turkey never tasted better. Service was beyond expectation!”

Lynnette W.
New Orleans, LA

“Day in and day out APD does an excellent job getting me the parts I need when I need them! Consistant and honest.”

Jim R.
College Station, TX

Updated: 5/10/2016 11:01:00 AM - bmcabee@apdepot.com

4/7/2020 5:47:48 AM