Customer Service

Warranty & Returns

Warranty:
Most of our parts carry a one year manufacturer’s warranty. If your part fails during the first year call us at 1 (800) 527-2343 and we will be happy to assist you.


Returns:
Stock parts: We have a no fault 30-day return policy. Part must be in new, resalable condition, never installed or connected, and in its original packaging.

Special order (non-stock) parts: Can be returned for store credit, less freight, within 30 days.

Please contact us at: (800) 527-2343
or
E-mail us at:

Or within 30 days, return the part with a copy of the invoice and a short explanation for return. Send to:

Appliance Parts Depot
Web Returns
4754 Almond Ave.
Dallas, TX 75247

We will refund your payment, less the freight charges, provided that the items are new and have not been installed or connected.

If we caused the error, please enclose an explanation to receive credit for the outbound and return freight cost. Please write your return freight cost on the invoice so we can add this amount to your credit.

Updated: 12/8/2011 4:45:00 PM - bmcabee@apdepot.com

12/18/2018 7:11:00 AM