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All returns must be accompanied by their original invoice and must meet the following criteria:

Parts returned within 30 days from date of purchase will be eligible for credit at the purchase price

Parts returned 31-60 days from date of purchase will be subject to a 20% restocking fee

No returns will be accepted beyond 60 days from the date of purchase

CORE and DUD are eligible for recycling credit if received within 12-months from the date of purchase. Per Manufacturer standards items received without their hologram intact will not be accepted.

Returns on special order (non-stock) parts will not be accepted. This excludes Fisher & Paykel parts. Fisher and Paykel may be shipped to or returned at your nearest Appliance Parts Depot store location.

Damaged parts and other discrepancies must be submitted within 5 days from the date of invoice

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