Company Information
1. Where are you located?
2. How can I contact you?
3. What is your privacy policy?
Product Information
1. What brands do you carry?
2. Who made my appliance?
Ordering Help
1. How can I check my order?
2. Can I cancel my order after I have submitted it?
3. Do I have to pay sales tax?
4. How can I pay for my order?
5. What is your return policy?
6. How is my package shipped?
7. When should I expect to receive my shipment?
8. What if I get my part and it is broken or damaged?
Company Information
Where are you located?
See Contact
Us
back
to top How can I contact you?
It's simple… Call us at (800) 527-2343
Or write to: customerservice@apdepot.com
For other locations: Contact Us
For a list of department and branch Email ID’s:
Email APD
back
to top What is your privacy policy?
We are in the business of serving you! Your email address
permits us to communicate with you about your order and
future offers. It along with all other personal
information will NOT be shared with any outside entities.
back to top Product Information
What brands do you carry?
| Admiral |
Glenwood |
RCA |
| Amana |
Hardwick |
Roper |
| Bosch |
Hotpoint |
Scotsman |
| Caloric |
JC Penney |
Sears |
| Chromalox |
Jenn Air |
Speed Queen |
| Corning |
Kelvinator |
Sub Zero |
| Crosley |
Kenmore |
Sunray |
| Dacor |
Kitchen Aid |
Tappan |
| Eaton |
Litton |
Thermador |
| Electrolux |
Magic Chef |
Uline |
| Frigidaire |
Marvel |
Wards |
| General Electric |
Maytag |
Westinghouse |
| Gaggenau |
Modern Maid |
Whirlpool |
| Gibson |
Montgomery Wards |
White-Westinghouse |
| |
Norge |
Wolf |
back to top Who made my appliance?
There are many different brands of appliances, and over the
years only a handful of manufacturers still remain. Here
is a list of the brands and their parent companies.
This
list will also help you understand what brand part you will receive
in your order:
| Brand |
Manufacturer |
| Admiral |
Maytag |
| Amana |
Maytag |
| Bosch |
Bosch |
| Caloric |
Maytag |
| Chromalox |
Chromalox |
| Corning |
Corning |
| Crosley |
Maytag |
| Dacor |
Dacor |
| Eaton |
Eaton |
| Electrolux |
Electrolux |
| Frigidaire |
Electrolux |
| GE |
General Electric |
| General Electric |
General Electric |
| Gaggenau |
Bosch |
| Gibson |
Electrolux |
| Glenwood |
Maytag |
| Hardwick |
Maytag |
| Hotpoint |
General Electric |
| J C Penney |
General Electric mostly |
| Jenn Air |
Maytag |
| Kelvinator |
Electrolux |
| Kenmore |
Amana, Athens, Broan, Caloric, Chambers, D&M,
Franklin, Frigidaire, GE, Gibson, Gold Star, Jenn Air, Kelvinator, Litton,
Marvel, Preway, Roper, Sanyo,
Westinghouse, and Whirlpool |
| Kitchen Aid |
Whirlpool |
| Litton |
Litton |
| Magic Chef |
Maytag |
| Marvel |
Marvel |
| Maytag |
Maytag |
| Modern Maid |
Maytag |
| Montgomery Wards |
Admiral, Caloric, Franklin, Frigidaire, Modern Maid, Norge, Tappan,
and Westinghouse |
| Norge |
Maytag |
| RCA |
General Electric |
| Roper |
Whirlpool |
| Scotsman |
Scotsman |
| Sears |
See Kenmore |
| Speed Queen |
Maytag |
| Sub Zero |
Sub Zero |
| Sunray |
Maytag |
| Tappan |
Electrolux |
| Thermador |
Bosch |
| Uline |
Uline |
| Wards |
See Montgomery Wards |
| Westinghouse |
Electrolux |
| Whirlpool |
Whirlpool |
| White - Westinghouse |
Electrolux |
| Wolf |
Sub Zero |
back to top Ordering Help
How can I check my order?
If you have any questions regarding your order, please contact us at
(800) 527-2343 or by email at customerservice@apdepot.com. We will be glad
to help you.
back to top Can I cancel my order after I have submitted it?
Yes, you will need to contact our customer service department at (800)
527-2343 as soon as possible. Once the order has been processed and
is in the shipping department we can not cancel it. Also see our Return
Policy.
back to top Do I have to pay sales tax?
We only charge tax on customers within the state of Texas.
back to top How can I pay
for my order?
We accept Visa, Master Card, Discover, American Express, and Checks
or Money Orders
back to top What is your return policy?
Stock parts: We have a no fault 30-day return policy. Part must be in
new, resalable condition, never installed and in its original packaging.
Please
place a copy of the original invoice and a short explanation for return.
If we caused the error, please enclose a short explanation to receive
credit for
the freight.
Special order (non-stock) parts: Can be returned for store
credit, less freight, within 30 days.
back to top How is my package shipped?
Most packages are shipped UPS within the continental United States.
Some of the larger items are shipped by freight lines. Very small
parts or inexpensive items maybe shipped via parcel post.
back to top When should
I expect to receive my shipment?
If the order is received by 1:00 pm CST, Monday thru Friday, and
the parts are in stock we will ship it the same day in most cases.
If
the order
is received
after 1:00 pm CST, it will shipped no later than the next business
day. If a part is not in stock, it will be ordered from the manufacturer
and
will
be shipped as soon as we receive the part from the factory. Most
non-stock parts
ship within two weeks (exceptions do apply). Orders placed on
Saturday and Sunday will shipped out on Monday.
Most packages unless
specified otherwise are sent UPS or Parcel Post from Dallas, TX,
and should arrive within 1 to 5 business
days depending
on the ship-to location.
back to top What if I get my part and it is broken
or damaged?
Contact us at customerservice@apdepot.com, or give us a call
at (800) 527-2343.
back to top |
